Frequently Asked Questions
Genreal questions
Ready Med is a healthcare subscription service that provides our clients with access to high-quality practitioners with a focus in holistic care for endocrine conditions for a fixed monthly-price.
Ready Med is open to everyone regardless of gender. To use Ready Med you must be:
1) 18 years old or older.
2) A resident or physically in one of the states that we provide services to.
3) A demonstrated medical need for treatment. For some conditions (such as Hormone Therapy) this means recent lab results (if you need diagnostic lab work done, we can help).
Ready Med is designed to be more than a telehealth platform, but still simple for our clients. You can start treatment in three easy-steps.
1) Complete a medical intake and (if necessary) have lab work done to verify a medical need for treatment.
2) Speak to your new healthcare provider through a telehealth (audio-visual) appointment.
3) If medically appropriate, receive your medication in the mail every 30-days, or 60-days, or 90-days from a mail order pharmacy provider (depending on your provider’s decision).
We want to enable you to form a long-term connection with Ready Med so that we can provide ongoing care for your specific condition. With that in mind, Ready Med is designed for patients seeking long-term care.
After completing your medical intake forms our team will schedule your telehealth appointment with your provider. Your provider will complete a 2-way audiovisual (telehealth) appointment with you on Doxy, a HIPAA compliant telehealth system.Essentially you will have a video call with the provider.
In an emergency, please call 9-1-1, or your local equivalent, immediately.
Medication & Services Questions
We work with a third-party compounding pharmacy to process your prescription (if approved). Your medication will be mailed directly from the pharmacy to your address on file.
If you would like to have your prescription filled by a different pharmacy, our providers can fax your prescription in to a pharmacy of your choice. Please email Readymedstaff@gmail.com for further assistance.
Program costs displayed on our website include the medication costs (if approved by your provider). For your convenience, you are only billed once per-month for the total cost of the program.
If you need a copy of your invoice please contact us at readymedstaff@gmail.com and we will provide you with a copy.
Payment is collected upfront to secure your appointment with a provider who can prescribe medication, as appropriate. We offer a 100% money-back guarantee for our clients who are not good candidates for their selected treatment program.
Though the majority of providers Ready Med works with have a diverse range of experience, due to the nature of telehealth there are some conditions and treatments we are unable to facilitate. Please speak to a provider locally who may be able to assess your condition.
Ready Med does not offer or engage in any treatments involving:
Prescription Narcotics (Opiates)
Human Growth Hormone (GH/HGH)
Cannabis/Medical Marijuana/CBD, and such
Any ingredients that lack FDA-approval (novel peptides, nutraceuticals, etc.)
GLP-1 Weight Managment programs require the patient to be at least 18 years of age, and no older than 75.
Medical Weight Managment programs require the patient to be at least 18 years of age, and no older than 70.
Testosterone Replacement Therapy (TRT) programs require the patient to be at least 30 years of age, and no older than 65.
Insomnia programs require the patient to be at least 18 years of age, and no older than 65.
Provider & Clinician Questions
After completing your medical intake forms our team will schedule your telehealth appointment with your provider. Your provider will complete a 2-way audiovisual (telehealth) appointment with you on Doxy, a HIPAA compliant telehealth system.
Essentially you will have a video call with the provider.
Our team assigns appointment requests based on state licensing and provider availability. You will be given your provider’s profile before your appointment. If you do not want to speak to your assigned provider, for any reason, our team will work to schedule your appointment with a different provider for you.
Please contact us at readymedstaff@gmail.com and we will help schedule your appointment with a different provider.
Yes, depending on the specific state in question. Ready Med only operates in states where telehealth is allowed for this specific use-case.
Though some telehealth companies will send medication after filling out an online survey, the providers at Ready Med believe that is not an adequate way to make a diagnosis, especially for a new client.
All clients must speak to a provider through two-way audiovisual communication (video call). Ready Med integrated with Doxy, a HIPAA-compliant telehealth delivery service.
Pharmacy Questions
You are able to take your prescription to a licensed pharmacy of your choosing. Please note, that if you go outside of Ready Med’s list of suggested pharmacies they may not honor your pricing from Ready Meds and therefore you would be required to pay the MSRP of the medication at the pharmacy.
Ready Meds works with a variety of licensed pharmacies in the United States. We always suggest choosing a LegitScript or NABP certified facility to ensure the highest standards and full compliance with state laws. Clients can view their prescriptions inside of their patient portal account. If you are having trouble accessing your patient portal account or cannot see your prescription, please contact the care coordination team.
We can send your prescription to any pharmacy of your choice. Please note that most local pharmacies do not honor the pricing offered by Ready Meds and you may be required to pay out-of-pocket at the pharmacy to receive your medication. Ready Meds is unable to assist with these additional costs in the event you incur them.
Cost & Financial Questions
We do not accept any public or private health insurance plans, cost-sharing, or any other similar methods of payment. Clients are solely responsible for the cost of the service.
No, the prices of all of our plans are displayed prominently on our website. All you pay per month is the flat-fee (as shown). If you choose to take your order outside of our list of suggested pharmacies you may be required to pay for your medication at the pharmacy.
No. Ready Med is offered on a month-to-month basis. We do not require you to sign up for any specific length of time.
You can cancel anytime via our website. It’s that easy.
Please email readymedstaff@gmail.com and one of our care coordinators will be happy to assist you.
*If medically eligible